SkyHighColorado
^LIFTED^
I ordered Timken wheel bearings from you and got them today. The problem is one is a newer, better style than the other which appears to be old stock. They have different bearings pressed into them and the older style is labeled 04/01/09. The older one has the rubber seal sticking up and the newer has the seal pressed in to fit and feels firmer to turn. You guys usually list items that are older or if the design changed as wholesaler closeout for cheaper. I would like to please get the other older style bearing exchanged with a newer style one like I paid for. Can you help me with this or should I call customer service. This is my first experience with RockAuto by the way
Order # 20282599
Here is a photo of the difference, the newer style is on the right. Thank you for your help.
Order # 20282599
Here is a photo of the difference, the newer style is on the right. Thank you for your help.
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