Problem with my order, how can you help me?

[SkyHighColorado]

Did you choose the wholesaler closeout option in the dropdown menu?

NO! I did not, I repeate, NO I did not!

 

[bluex]

I understand your frustration, but unless you picked the wholesaler closeout option these parts don't fall under that category, old stock or not. This is how the wholesaler closeout parts show up. You have the option to pick them or regular inventory....

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[SkyHighColorado]

I the customer was never informed that there was a possibility of getting old stock even if I did not select wholesaler closeout. This vender has a effed up policy if that's the case. I am getting so damn pissed off, I will make sure they pay for this by telling every single person I know not to use them. What a POS retailer, take them out of our vendor section for god sakes.

 

[bluex]

Rock is a wholesaler themselves. Just because you pick regular inventory doesn't mean you'll be getting parts that were recently manufactured, as I said earlier they buy old stock and items from places closing...

 

[SkyHighColorado]

Well like I said I will be sure not to buy from them ever again! Unclear business practice if you ask me.

 

[thz71]

So are you going to put the bearings in?

 

[SkyHighColorado]

I want to wait and see what rock auto has to say on this thread before I bite the bullet. If they resolve the problem I will be happy, but still won't purchase anything else from them.

 

[thz71]

I havent seem um on here in a long time does your truck need bearings?

 

[SkyHighColorado]

Yes one of them had some play so I wanted to replace both because I have it all taken apart.

 

[bluex]

I the customer was never informed that there was a possibility of getting old stock even if I did not select wholesaler closeout. This vender has a effed up policy if that's the case. I am getting so damn pissed off, I will make sure they pay for this by telling every single person I know not to use them. What a POS retailer, take them out of our vendor section for god sakes.

I would hope for those of us that do use them they wont do that as there wont be a forum 5% discount anymore.