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mine was stuck first time i tried it yesterday, just had to wiggle it and then it went, it sounds like it has a inertia stop in it like a seatbelt retractor when i move it through its range of motion? like something in the passenger side support of that back
theres a spring or gear on the right or left side and if u use a flat blade to wiggle it unlocked it should come down but it will have to be done again once u put it back up....it happens to dodges on their front seat... thats my best guess :]