Okay, I think it is the steering wheel being adjusted inproperly. I had my alignment done and before my steering wheel was cocked slightly to the right. The mechanic adjusted something in the steering box, straightened the steering wheel to top center by hand, and then tightened whatever he had adjusted in the steering box.
No differense before and after alignment... The alignment shop said if it had only been of a little, like 12 pointing at 1 an alignment could have fixed it. Wonder what he adjusted in the steering box?
If your steering box is shot you can test pretty easy - just put the wheel in the "center" and turn the truck off. Keep your hands and all pressure off the wheel, and fire the truck up. If it jumps or turns slightly to the right/left when you fire up and the gradually returns, you need to replace your steering box. It's a very common problem with these trucks. It could also explain why you're not getting full turns.
The steering wheel doesn't do anything... only movement is when the lock releases as I turn the key in the ignition (unlocking the steering lock).
I don't think that is accurate in this case. The steering gear/box uses a worm gear in this truck. The grooves are where the steering shaft attaches to the worm gear, but you could still put the worm gear in wrong (which would cause her steering wheel to be off center).
Any way to see if this is the case?