Like I said can't complain too much when it's being done free in spare time.
And you got what you payed for. Even if you paid you can't really expect someone to look for and diagnose an issue outside the scope of what the job entails and the "only do this" you told them to do.
That being said, a high percentage of new vehicles the only adjustment is toe so it's getting increasingly difficult to find alignment techs that have the experience, willing to go through the motions, and present all the measurements needed to even consider what was done a "proper alignment" on a Short arm/long arm suspension. Caster, camber, toe, and the vehicle driving straight are only part of the story.
Schurkey is absolutely correct in that you center the box first and then center everything else above and below to the box. This eliminates the anomalies of the steering stops being bent, bent suspension components etc. from factoring into the centering. If your looking at the steering linkage below the box, with the box centered the pitman and idler should be parallel to the centerline of the vehicle.
You're on the second box with the same problem so I'd be looking for something assembled incorrectly between the box and steering wheel. Rag joint, where the lower column is assembled to the upper, tilt mechanism