Factory keyless entry problems

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70stroker

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99 c3500 I can not get the factory keyless to go into program mode by jumping number 4 and 8 of the dlc. I have done this a bunch with these trucks and never had a issue. Anyone know where I might start to tracking down the problem?
 

RawbDidIt

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99 c3500 I can not get the factory keyless to go into program mode by jumping number 4 and 8 of the dlc. I have done this a bunch with these trucks and never had a issue. Anyone know where I might start to tracking down the problem?
You're sure the truck came with it from the factory? Should show up in the RPO codes in the glove box

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