Same can be said about most franchised auto repair companies. Griping about how mechanics all rip you off has long become a socially acceptable complaint. Similar to unfavorable weather, or pollen season, or rush hour traffic, etc.
Yes, I have gotten that list too, and at first I was convinced it was all BS as I never let the truck out of sight, and watched every move the tech made performing alignment. How could they possibly tell me that I was due for a diff service??
I've since learned, those lists are almost always software generated based on your year/make/model/miles on odo, and almost always extremely accurate to what the vehicle needs based on the way the average drivers maintains their vehicle.
The average driver maintains their vehicle very poorly in case you weren't aware. Absolute minimalists, full well knowing they just need to keep the car sellable for the short time they own it before they're onto their next one.
Who would pay thousands and thousands of dollars of maintenance during a cars first 50K when they no it will be someone else's problem and there and something else new??
It's ******, but the logic is sound.
I digress... there is no obligation to have any more work done by Firestone while redeeming my lifetime alignment.
Depending on my mood my response is either "thank you I'll review this list tonight when I'm home". Or "I do all my own maintenance, but tell your robot to go **** himself".
Any vehicle still on the road as a daily driver beyond 10 years is already an anomaly to the statistic. Shouldn't take things so personal. They're just trying to stay in business, would you have the same attitude to a contractor who came in to fix your roof but noticed you needed new windows and tried to acquire that work from you at that time?? Probably not
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